Tuesday, February 24, 2004

A post from 37,000 feet on an Air Canada jet bound for Toronto. Have a connecting flight to Laguardia in NYC. Making the trek to the Big Apple ahead of training sessions for the SMART Board(TM) interactive whiteboard scheduled for tomorrow and Thursday in our offices in Manhattan.

This marks the last trip that I'll make on behalf of SMART Technologies Inc. We've moved to Victoria where my wife has accepted a job. Had hoped to be able to continue working for SMART from the Island, but we weren't able to make that work. Too bad, I'll miss the people, technology, and travel; however, I'm really looking forward to NOT flying Canada's "national airline" for a while.

I can't imagine how long AC would be in business without government help. I read in the paper this morning that AC had successfully lobbied to keep Westjet out of the new terminal at Pearson in Toronto. From my experience, they'd be farther ahead to focus on customer-service training for their staff, and running their own business.... That said, I can certainly understand why they'd like to avoid comparisons to Westjet.

Notwithstanding the mode of transportation, I'm looking forward to a return to the Big Apple.

No comments: