A good link on task analysis "strategies and practices" by Bettina Lankard Brown.

Of course an important first step in determining the training or education needs of a population is to define what I expect them to be able to do. "What tasks need to be accomplished?" Once this determination has been made, then I can begin to assess the learning/training "gaps" or "needs" of each individual learner.

This will allow me to apply a construcitivist or problem-based approach to group-based information communication technologies (ICT) learning. Once the tasks (problems) to be accomplished have been defined, I can begin to define a strategy to address these same needs.